We want you to be 100% happy with your purchase from Shampoozone.com and we stand behind our products 100%. If you are dissatisfied for any reason, you can return the product (opened or unopened) within 30 days of receipt for a full refund on the purchase price. Just Please contact us for an RMA number prior for shipping the item. 

Please note we will provide a free prepaid label for your return only if we commit a mistake in shipping of your order. 

All other returns the customer has to ship the return back at their own expense